INFO

SITE ADDRESS
Château Comtal, 1 rue Viollet le Duc, 11000 Carcassonne France

TICKET INFORMATION
All ticketing is managed by weezevent.
Please head to our dedicated ticket page for full details around the ticketing process.
Should you have any queries please get in touch at: bernie@convenanzafestival.com

AGE RESTRICTIONS
Convenanza is a strictly aged 18+ event.
There will be strictly no entry to those who are under the age of 18.
Unfortunately we will not be able to offer refunds to those refused entry on the day.

RE-ENTRY
Re-entry is not permitted to the event.

ALCOHOL
Personal alcohol will not be permitted in the Château Comtal.
No personal spirits will be allowed on site.
All alcohol will be confiscated at the ticket gate.

FOOD AND WINE
We have selected the finest food and wine from around the Languedoc region.
There will be several food outlets in the venue (including a vegan restaurant), as well as several bars.
Emphasis is given to locally sourced products and organic wine.

CASH & CARDS
There are cash machines in the castle and we also accept debit and credit cards.

PROHIBITED ITEMS
The following items are not permitted on site and will be confiscated at the main gate:
Glass – no glass is allowed anywhere onsite for safety and environmental reasons
Illegal substances
Portable laser equipment and pens
Unauthorised professional film or video equipment
Audio recorders
Megaphones
Air horns
Spray cans
Marker and paint pens
Fireworks Flares
Any item which may reasonably be considered for use as a weapon
Animals
Sound systems, portable or otherwise
Unauthorised items for trading, including any goods using unauthorised event logos

DRUGS POLICY
Convenanza does not condone the use or possession of illegal substances.
All individuals found in possessions of illegal substances will be ejected from the festival.

REPORT INCIDENTS
Conevnanza operates a zero tolerance policy regarding inappropriate behaviour.
We encourage festival goers to report any improper behaviour to a designated
official fluent in english and french who will be at the tokens stand.
People guilty of such behaviour will be ejected from the festival and reported to the police.